Home > Uncategorized > Eliminate SHYNESS, Increase SALES!!

Eliminate SHYNESS, Increase SALES!!

Every business owner has a weakness. For some people it’s dealing with numbers. For others, it’s putting their thoughts in writing. However, just because you have a weakness in a particular area doesn’t mean that weakness can’t be overcome and it doesn’t mean that you shouldn’t be a business owner.

As someone whose natural tendency is to be a bit shy, selling can make someone a bit anxious. However, you can overcome your shy tendencies by following the principles below.

Here are some tips to follow when talking with prospective clients:

Avoid being unnecessarily apologetic

Many of those who are naturally shy tend to be too apologetic. Yet, unless you’ve actually done something where an apology is warranted, there’s really no need to be apologetic. If this is your tendency, try to watch for it and eliminate it from your speech patterns.

Do prepare for sales calls

Natural sales people may be able to sell without much preparation, but if you’re shy you’ll need to make sure that you’re well prepared for each and every sales call. It you keep some detailed notes beside you while you talk on the phone so that you can glance at them if you get tongue-tied during a call.

Be prompt when you reply to prospects

Promptness counts for a lot. When you reply promptly to a prospect, it usually comes across as being enthusiastic. This doesn’t mean you have to accept rush work. A reply could be to simply let them know that you’ll set up a time to get with them as soon as you become available.

Let them do most of the talking. It will take a lot of the pressure off you and besides, being a good listener is more important in sales than being a good talker. Just make sure that you pay attention to what they are saying and take careful notes. If necessary, repeat a point that you don’t understand back to them.

Be yourself

Whatever you do, don’t try to project an image that doesn’t fit you. Instead, talk to the prospect as naturally as possible. I know that sometimes shy people try to emulate someone else who they believe to be more successful, but usually this strategy just comes off as being contrived and fake. Don’t do it!
Don’t be afraid to ask questions. You may be afraid that asking questions will make you seem less knowledgeable. Actually, the opposite is true. Asking appropriate questions when you need to shows that you are concerned with the project and with getting it right.

Smile while you are talking

This is a great trick! Having a smile on your face can help get rid of any anxious tones that you may unconsciously be using. Smiling also helps you sound more relaxed and pleasant to the prospect on the other end of the phone line.

Avoid negative self-talk

Before the sales call begins, avoid thinking about the worst things that might happen during the call. Likewise, when the sales call is over, avoid beating yourself up over what you think went wrong with the call. Chances are your clients didn’t even notice your perceived shortcomings.

Advertisements
Categories: Uncategorized
  1. March 25, 2011 at 8:48 am

    Lee,
    Fantastic article. I like the part about being unnecessarily apologetic. Most people don’t notice the other person’s shyness because they are thinking about their own impression. Prompt reply! That’s a great one, and doesn’t happen as often as it should in business these days. Be Yourself! If people do business with others they know, like and trust, it has to start with knowing the REAL YOU!

    • March 30, 2011 at 8:04 pm

      Thank you Michele!

      Glad you enjoyed and THANK YOU for the GREAT feedback!! You’re a ROCKSTAR!!

  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: